
Mass customization has turn out to be one of the key techniques for a carrier provider to distinguish itself from its competitors in a distinctly segmented global provider market. This paper proposes an interactive service customization version to support man or woman carrier imparting for customers. In this model, not best that the content of an hobby is customizable, however the method model also can be built dynamically according to the client's requirements. Based on purpose ontology, the on-demand patron requirements are converted into a excessive-stage provider manner version. Process components, which can be building blocks for reusable standardized service approaches, are designed to support on-call for process composition
The purchaser can incrementally outline the custom designed service process thru a chain of operations, consisting of activation of goal decomposition, reusable component selection, and process composition. In this paper, we first speak the key necessities of the service customization problem. We then present in detail a know-how-based totally customizable service method version and the accompanying customization approach. Finally we demonstrate the feasibility of the our approach via a case examine of the well-known journey making plans trouble and present a prototype device that allows users to interactively arrange a satisfying journey plan.
Introduction
Internet has grown past being an records-sharing platform and is fast becoming a business transaction platform through presenting aid-sharing functions thru the interactions among the consumers and the carriers of Web services. From the IT angle, a Web service is a kind of self-defined and self-contained thing that may be located and invoked to provide positive capabilities thru the network.
Web provider technology, which include WSDL , UDDI and SOAP , are some of the most active research topics both in academia and enterprise regions. The business transaction model based totally on Web offerings demanding situations the assumption that the Internet is just as an additional channel, and its impact on commercial enterprise is especially to boom the speed of present manufacturing procedures .
The Web services offered with the aid of the Internet can carry earnings to carrier providers, in a way very just like traditional carrier groups. As a company of services, albeit thru Internet or different traditional channels, commercial enterprise strategy is the key to success. One important commercial enterprise strategy is mass customization that may potentially differentiate one agency from others in a tremendously competitive and segmented market.
Mass customization, which become originated in advertising, requires providing a purchaser with custom designed products and services however with out exceeding the price of similar trendy merchandise . Although mass customization may also seem like specially for the producing organisation for turning in manufactured merchandise to customers, this enterprise strategy is also important for carrier providers.
For instance, a studies conducted via IBM Malaysia's offerings department indicates that there are 3 critical factors affecting on their adoption of mass customization :(1)Heterogeneity of market needs(2)Customers' demands of fast and varied response to their wishes(3)Competition from different related employer.
Heterogeneity of market needs
Customers' needs of rapid and sundry reaction to their wishes
Competition from other associated enterprise.
Furthermore, it's far anticipated that within the following couple of years mass custom designed offerings will generate extra revenue than either one-of-a-kind or on-the-rack offerings. Obviously, Web service companies will face comparable demanding situations.
The simple requirements to offer mass customization functionality in carrier supplying include supports for bendy enterprise techniques, organizational structures and agency sources. This paper focuses on the improvement of an interactive provider customization model that could enhance the ability of Web provider imparting process.
Current technologies aid three primary methods of the usage of Web provider, as illustrated in Fig. 1:(1)Individual web service invocation (Fig. 1(a)). Some standards which include WSUI provide the interface through which a purchaser can make use of a Web carrier at once. When a single Web service does no longer meet the requirements of the purchaser, guide efforts are had to compose and coordinate more than one Web services, which can be tough if no longer not possible for the client.
This model may work for simple applications, as an instance, weather forecast or map services.(2)Composed net offerings invocation (Fig. 1(b)).It is possible to compose a couple of Web offerings to offer a excessive degree service to the customer. Typically, composed Web offerings and their relationships are explicitly defined inside the high stage carrier for specific packages
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